If you see a sudden spike in your water bill, there is most likely a leak at your premises. Contact the Water Services Department to request an inspection or get a competent Plumber to assist you to locate and repair it. Ninety percent of the times water is being lost through the toilet(s). Certain parts of a toilet malfunction with age and can be easily replaced. Please contact the Customer Services Division to have your bill adjusted once you have located and fixed the leak.

You can expect some minor variation in consumption from month to month depending on the activities undertaken in your home. Pay close attention to how you use water around the house. If your consumption varies widely, check for leaks and act fast to repair any you identify.